Why eDock did not download the orders from eBay?

If you cannot download the orders from eBay, the causes can be:

  • you did not click on “download orders” 
  • you did not link the eBay account non hai collegato l'account eBay
  • the eBay user’s token is expired. You have to renew it from eBay> users> Renew Token
  • Your internet connection is not working
  • Too much time occurred from the last importation. Write to helpdesk@edock.it


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