Submit a request
For the troubleshooting
If I add a product in a folder with applied rule, is this product affected by the rule?
I need help with the auto-listing rules
I need help with the orders
Help with categories
Update or errors in the csv file
Help with image/photo
I need help with prices and quantities
I need help with the product transfer
How can I do to rialign quantities and prices of my online listings?
Renew the eBay Security Token
How can I do to add/ exclude the importation of some categories of the CSV linked to eDock?
How can I do to integrate on eDock the update I made on my csv file?
How can I do to discover errors in the csv file?
How to change the image in the csv
The image imported is not correct
Categories not imported through csv
How can I do to cancel a category?
I imported the products but I cannot see the VAT
My csv file is not imported on eDock
eDock has not updated the products on Pixmania
I think I’ve done everything I could, but my products does not appear on Pixplace
I received messages of error during the publication on Amazon
Why the price of the products on Amazon appears without the shipping costs?
I see the products on SellerCentral but there are not the prices and the quantities
On Amazon SellerCentral I see "incomplete transfer"
I think I’ve done everything I could, but my products does not appear on Amazon
I cannot see the data of a given buyer. Why?
Why do I see "order not recognized"?
I cannot find the orders coming from eBay
Why the order is not market as shipped/paid on eBay?